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With 24 years experience in the IT field we can genuinely state that if you have a problem then we can figure it out. If we can not help you, then we know someone who can.
We believe in community, not charging an arm and a leg, and getting things right the first time.
The owner has extensive technical knowledge and backs it up with a Master's degree in Information Systems and a Graduate Cyber Security Certificate.
We do not pretend to be experts in any one thing but know at least a little about a lot of things in I.T.
Owner: Robert Smith, MIS /CS
rsmith@rbspcsolutions.org
🛡️ RBS Tech Solutions: Collector Terms of Sale & Shipping Guarantee
To ensure absolute transparency and trust, all direct sales executed through our official domain are backed by the following strict operational standards:
1. Certified Authenticity & Condition Grading
Third-Party Graded Items: All encapsulated collectibles (CGC, WATA, VGA, PSA) are guaranteed authentic, untampered with, and structurally verified. The certification numbers are logged prior to dispatch.
Raw Media & Systems: Any un-graded retro gaming consoles, handhelds, or loose cartridges have undergone strict hardware diagnostic testing, internal cleaning, and exterior refurbishment by a trained technology professional.
2. Vaulted Shipping & Handling Protocol
High-end collectibles cannot be thrown into a standard bubble mailer. We treat your investment like a museum piece:
The Double-Box Shield: Graded items are wrapped in an initial layer of premium, non-abrasive protection, secured inside a fitted structural box, and placed inside a secondary, heavy-duty exterior shipping container lined with impact-absorbing packing materials.
Prompt Dispatch: Orders are packed and shipped within 24–48 business hours of verified payment processing.
Full Tracking Support: A carrier tracking number (USPS or UPS) will be immediately transmitted to your recorded billing email address upon dispatch.
3. Payment Processing & Verification
All digital payments are processed through secure, verified channels (PayPal / Stripe).
To protect against modern marketplace credit card fraud, we only ship to the confirmed, verified billing address associated with your payment profile.
4. Returns & Order Cancellation Policy
Due to the highly volatile market value and condition sensitivity of pristine collectibles (specifically sealed items and graded cases), all sales are considered final once the tracking number has been generated. If an item arrives with physical damage sustained during transit, contact rsmith@rbspcsolutions.org within 48 hours of delivery alongside photographic evidence to initiate a carrier insurance claim and resolve the issue.
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